![]() Click the Windows icon and go to Settings > Update & Security > Windows Update > Check for updates.Ģ. ![]() Method 2: If you cannot find the related devices, or Microsoft Basic Display Adapter is displayed, reinstall the graphics card drivers.ġ. Method 1: Right-click the Windows icon in the lower left corner, click Device Manager, and check whether the graphics card drivers under Display adapters and sound and video drivers under Sound, video and game controllers are displayed. To update the driver, perform the following: Check whether the graphics card driver of the host system is correctly installed. Step 3: After the monitor is connected to a host (a laptop or desktop), the host will detect the MateView audio device.Method 2: After the monitor is connected to a host (a laptop or desktop), right-click in the lower right corner of the home screen, select Open Sound settings to enter the Sound settings screen, and select MateView under Choose your output device. The MateView audio device will be added to the host, as shown in the following figure. Method 1: After the monitor is connected to a host (a laptop or desktop), click in the lower right corner of the home screen. ![]() Step 2: Check whether the system settings for audio output are set correctly. ![]() Step 1: Check whether the cables for audio and video transmission are properly connected to the USB-C, HDMI, and DP ports. ![]()
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